TO BLOCK / HOTLIST YOUR DEBIT CARD IMMEDIATELY PLEASE CALL 02261816055 FROM YOUR REGISTERED MOBILE.

Complaints / Grievances - Redressal Department

To enable the customers to voice their grievances or offer suggestions for improvement in customer service, please follow the steps given below :

• • In case of any complaint, the matter may first be brought to the notice of concerned Branch Manager for immediate redressal.
  • If the complaint is not redressed to the satisfaction of the customer, he / she can address the complaint to the Bank’s Principal Nodal Officer at Head Office designated to deal with customers’ complaints / grievances giving full details of the case.

Name :	Mr. Anant V. Bele
Address :	Kalyanam_astu Om Vijaykrishna Apartments, Adharwadi, Kalyan (W) 421301
Contact Number :	0251-2221300
E-mail ID :	response@kalyanjanata.in
Working Hours :	12.00 p.m to 7.30 p.m
Weekly off :	Monday

Institution of Cooperative Ombudsman under the MSCS Act 2002

‘’In connection with the notification from the Government of India, Ministry of Cooperation dated 23 April 2024, regarding the creation of the Institution of Cooperative Ombudsman under the MSCS Act 2002 to address member concerns effectively, please note that complaints can be submitted using Form VI & appeals can be filed using Form VII, at 9th Floor, Tower E, World Trade Centre, New Delhi.’’